If you are not happy when you receive your dog lead please email me within 3 days and I will give you a full refund if the lead is kept in it's as new condition. Postage costs are not refundable. Postage within Australia is $2.50 for regular parcel post. International Postage is $4.00 If you wish to pay by direct bank deposit please email me directly at and I will give you my bank detail's. Thankyou, Janine ![]()